My tooth  #18 for a titanium implant came loose (again;  twice in less than 3 years). - Clear Choice
CHRONOLOGY: 03-JUN-2014: I received an implant on 03-JUN-2014 by Dr. M. Don R****. Some of the steps did not happen that I had been told would happen (i.e. no sedation was used (only a local anesthetic), no mouth-wash or anti-biotic prescription was called-in to the...
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29-JAN-2018:03:00PM CST (TUE): Arrived for appointment to repair tooth#18, which came loose a second time (twice in less than 3 years) on 29-DEC-2017. Received 3rd tooth#18, but it did not fit and could not be used.

It took over 2 hours and considerable pain and numerous shots to remove the bottom of the broken tooth #18; Clear Choice made new molds for a 4th replacement for tooth#18, and scheduled a new appointment on 20-FEB-2018; 20-FEB-2018:03:00PM CST (TUE): Arrived for appointment to repair tooth#18, but they had no record of the appointment (despite I received a business-appointment card for this date-and-time of 20-FEB- 2018:03:00PM. Also, they said my tooth had not yet been received, was not ready, and they reset the appointment for 22-FEB-2018; 22-FEB-2018:03:00PM CST (TUE): Received 4th tooth#18 on 20-FEB-2018:03:00pm; This was the 10th appointment/visit to ClearChoice related to tooth #18. 12-MAY-2018:02:20PM CST (THU): The filling came loose for tooth #18. I must have swallowed it.

I called and made an appointment for 24- MAY-2018 02:20pm; Called (469)232-5454 on 14-MAY-2018 09:57am to make appointment for filling that fell out of tooth #18. There was no answer, so I left a message. Called again at 14-MAY-2018 09:57am , but was told that the office was closed until 21-MAY-2018, after they moved to new location at 7557 Rambler Road, Dallas, TX 75231. Called again at 21-MAY-2018 10:00am , and received appointment on THU, 24-MAY-2019 02:20PM; 24-MAY-2018:02:20PM CST (THU): Received filling (which came loose/out on 12-MAY-2018); This was the 11th appointment related to tooth #18.

25-MAY-2018:02:46PM CST (FRI): The filling (received yesterday, 24-MAY-2018) came loose for tooth #18 (again). I must have swallowed it. I called (469)232-5454 and left a voice message (with name, mobile number, and issue with tooth#18 filling, and a request for an appointment for a new filling; 31-MAY-2018:12:30PM CST (THU): Appointment for new filling for 4th tooth #18; 12th visit related to tooth #18; ClearChoice said the remaining filling in tooth #18 is sufficient, despite there still being a depression (hole) in the center of the tooth; 22-JUN-2018:08:00PM CST (FRI): The 4th tooth#18 (received 22-FEB-2018) broke in half (outer side broke off) on 22-JUN-2018 (see below); I must have swallowed the half that broke off. The broken edges are quite sharp.

The 1st tooth#18 was originally received on 08-DEC-2014, broke loose on 07-JAN-2015, and was lost on 18-JAN-2015; The 2nd tooth#18 was received on 26-FEB-2015, and broke loose on 29-DEC-2017; The 3rd tooth#18 did not fit and could not be used, so Clear Choice made new molds for 4th replacement tooth; The 4th tooth#18 was supposed to be received on 20-FEB-2018, but they had no record of the appointment (despite the date-and-time written on the appointment card); The 4th tooth#18 was received on 22-FEB-2018; The 4th tooth#18 broke 4 months later (on 22-JUN-2018) as shown below; 27-JUN-2018:08:00PM CST (WED): Broken Tooth#18 was removed, and a temporary metal post was inserted; Next appointment for (new metal) 5th tooth#18 set for 01-AUG-2018 09:20AM This was the 13th appointment/visit related to tooth#18; 01-AUG-2018:09:20PM CST (WED): Received 5th tooth#18, which appears to be half porcelain tooth, with metal added to it; The top edges of the tooth are very sharp, and hurting tongue; This was the 14th appointment/visit related to tooth#18; 02-AUG-2018:02:20PM CST (THU): This is the 15th appointment/visit related to tooth#18 (60-mile round trip; 60 x15 = 900 miles driven); I received the 5th tooth#18 the day before, on 01-AUG-2018 (appears to be half porcelain and metal); However, the top edges of the tooth are very sharp (see below), and hurting tongue, so the sharp edges were ground down (rounded) so that they were not so sharp. Hence, I am on my 5th tooth in less than 3 years and 8 months, and I wonder if the tooth will last the remaining 1 year and 4 months of the 5 year warranty?

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#1159600 Review #1159600 is a subjective opinion of poster.
Clear Choice Dentistry Doctor
  • Quality of service and product
Reason of review
Bad quality
Preferred solution
Full refund

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