
Clear Choice
Reviews and Complaints

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Verified Reviewer |I first checked here because when I called Clear Choice they told me will get someone to call you back. But they never do call me back. And now the issue is grown to what I’m considering is out of con
My implants are failing and hurt so can you contact me because l am rinsing my mouth three times a day with lidocaine and taking gabapentin for nerve pain in my mouth ever since they were working on my mouth. And I told them while they were working on my mouth and it didnt concern them so l thought that The tremendous pressure and pain I was feeling would go away but it never did it just got worse and worse and worse. I thought that by contacting here you would reach out to them and tell them please call this young man because he has issues and you are Responsible for the implants and the appliance thats in his mouth until it is not in his mouth and as of now its still in my mouth.
Best Regards, Eric
User's recommendation: I would hope that there aren’t any more future customers until they contact the customers that are having trouble like me.
To get my service id
I was on the phone for 25 minutes and got nothing but run around.
Still don't have a service ID number. He said I owe $39.00 but I paid 30 on 3-27-24.
PREDATORY AND FALSE ADVERTISING TARGETING ME A DISABLED SENIOR CITIZEN ON A FIXED INCOME
CLEARCHOICE SENT ME MANY ADS TELLING ME THAT I CAN GET FULL MOUTH DENTAL IMPLANTS FOR FREE THROUGH A GOVERNMENT GRANT!! I SCHEDULED MY APPOINTMENT AND RECEIVED MY WELCOME BOOKLET WITH A PRE APPROVED CREDIT CARD FOR $1,000.00 TO COVER ANY INCIDENTALS THAT THE GRANT WOULDNT COVER.. I CALLED TO CONFIRM MY APPOINTMENT TO GET MY FREE IMPLANTS AND THEY LAUGHED AT ME, TOLD ME I CAN FINANCE THEM AND WHEN I SAID THAT I AM ON DISABILITY AND CANNOT AFFORD THEM THEY HUNG UP ON ME- TIME AND TIME AGAIN!!
PLEASE HELP ME EXPOSE THESE PREDATORS!!
THANK YOU,
TAMMIE HEDRICK
- Would give me my life back
- Lied to me
Preferred solution: Deliver product or service ordered
User's recommendation: Stay away!!!!
They cancelled two of my daughters consultations waited till we arrived for appt to cancel. I would NOT recommend this place. this is poor business.
We had two spots scheduled for consultation. They cancelled both appointments.
The 2nd one they waited until we arrived. I would not recommend this for this is poor business
User's recommendation: not at all

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Horrible customer service, harassment , pressure for you to sign the contract. NO explanation regarding cacellation. Ask all the questions because they are all in a hurry to have you sign.
My husband inquired about implants. He was told he has an an ess in his molar which would have to be removed.
They call many many times after the consultation to harrass you into a decision. The 28000 is expected to be paid up front before any work is complete. My husband gave the 28000, and after 3 days he changed his mind. The cancellation was NEVER explained to him.
There was a cancellation page with signatures on the back of the paperwork that was nit signed by the dentist or by my husband which they admitted but still kept 1000.00 . Read all reviews before signing, they are crooks.
UNHAPPY
Work is still not done more than 6 months but every month Im making payments. Has anyone ever asked for a refund if so who do you contact? I go to the clear choice in Long Island city NY
I even asked to go to another facility and they claim I cant.
THANKS IN ADVANCE
User's recommendation: Do waste your money
Can't log on
Know one has gotten in touch with me, on who to reset username and password won't work wish someone would call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Need refund never had work completed paid out 23,000,only 2 implants,requested refund by phone and email
Refund offered was thousands less than acceptable,waiting for another claim they will submit,lousy customer service
Have pain ,throbbing in implant area,office in pic closed till Aug 28,need refund to complete work properly somewhere else,they have appts 2 months apart,once they get your money ,they ignore you,dr.lorenzo,did not offer any emergency support or meds,the take advantage of seniorspaid upfront over 23,000 ,they do not answer phone or email,please help
User's recommendation: Beware,do not give them money upfront
Checking on refund details
C.f. wants to send part of the refund now,the second part,ar a later date,I am reluctant to sign,may not get the 2nd payment
User's recommendation: Do not put upfront money,at all
False Advertisement
I went to go have a appointment with clear choice and what they dont tell you before your appointment is that they dont deal with any dental insurance companies and if you dont have decent credit you cant qualify for the financing that they offer so really its not affordable to people who cant afford dental insurance or 17,000 dollars or more to pay for their teeth to be done
User's recommendation: Look somewhere else they are very expensive

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Out of service
They continue to send Bill's for nothing. I have no service nothing from them yet they send me Bill's. I did find out they are partners with the company I do have service from.
The company turned off the phone because I changed to another provider and had the number they issued. Petty and vindictive after 8 to 10 calls to clear choice and my new provider I still have no phone.
Preferred solution: My phone turned on.
User's recommendation: Choose anyone else .

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I am so hurting and depressed.
I am now without most of my upper prosthesis and went for the upteenth time for a repair. In less than 24 hours my prosthesis broke and was taken out with my mouth guard.
I called the next day on Friday and the more broke on Saturday. So called again and was told that she would forward my concern because there was nothing that could be done for me now.
She will try her best to get me in soon. How is this even humane???
User's recommendation: Don’t do it!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |DON'T WASTE YOUR MONEY! I got
I got my implants in 2015 and have had my front teeth break 3 times at a cost of $150 per tooth. I was told the last time that they will continue to break because of the materials they use.
This was not ever told to me! Also, loosing your 4 front is not considered an emergency to them and you will have to wait a week to get an appointment. They also no longer offer cleaning services.
I found another dentist who informed me that he has so many patients from Clear Choice that he has fixed. THEY NEED TO BE SHUT DOWN!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNOT SATISFIED NO ONE TO CONSULT AND SEEK ADVICE ORIGINAL CONTACTS LEFT THE COMPANY
UNSATISFACTORY JOB, VERY EXPENSIVE AND NO ONE AVAILABLE FOR THE FOLLOW-UP CONSULTATIONS NO PROSTHODONTIST FOLLOW UP, TOP ARCH REPLACEMENT (WAS NOT NECESSARY) IS NOT AS PROMISED, REQUIRES A FOLLOW-UP CHECK, SEEMS TO BE GETTING SLIGHT LOOSE. FOOD GETS STUCK ALL OVER.
NOT IN SYNC WITH THE BOTTOM ARCH. IMPRESSIONS WERE NOT OF THE CORRECT FORM.
- Appearance and professional impressions very good
- Final product is not what is promised
Preferred solution: Deliver product or service ordered
User's recommendation: JUST HAVE THE MINIMUM TOOTH IMPLANTS DO NOT GET CARRIED AWAY BY THE SALE PITCH/PRESSURE
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I'm having pain hate to eat only eating once a day now
Wow... That's ridiculous...! I feel bad and so sorry for you...