Anonymous
map-marker Venice, Florida

Can't log on

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Know one has gotten in touch with me, on who to reset username and password won't work wish someone would call me

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Rose w Jch

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Verified Reviewer
| map-marker Queens, New York

Need refund never had work completed paid out 23,000,only 2 implants,requested refund by phone and email

Updated by user Sep 20, 2023

Refund offered was thousands less than acceptable,waiting for another claim they will submit,lousy customer service

Original review Aug 20, 2023

Have pain ,throbbing in implant area,office in pic closed till Aug 28,need refund to complete work properly somewhere else,they have appts 2 months apart,once they get your money ,they ignore you,dr.lorenzo,did not offer any emergency support or meds,the take advantage of seniorspaid upfront over 23,000 ,they do not answer phone or email,please help

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User's recommendation: Beware,do not give them money upfront

Anonymous
map-marker Queens, New York

Checking on refund details

C.f. wants to send part of the refund now,the second part,ar a later date,I am reluctant to sign,may not get the 2nd payment

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User's recommendation: Do not put upfront money,at all

Anonymous
map-marker Atlanta, Georgia

False Advertisement

I went to go have a appointment with clear choice and what they dont tell you before your appointment is that they dont deal with any dental insurance companies and if you dont have decent credit you cant qualify for the financing that they offer so really its not affordable to people who cant afford dental insurance or 17,000 dollars or more to pay for their teeth to be done

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User's recommendation: Look somewhere else they are very expensive

3 comments
Guest

I’m in Dallas. I paid $30K cash up front for everything and they were awesome.

That was about 3 yrs ago and although I’ve had hiccups, they got me in right away and dealt promptly with the issue. You’re family for life there and are treated as such! They’re highly skilled, highly professional and pride themselves on their work.

The docs, the office manager are all awesome. They treat you with dignity EVERY time you walk in the office.

Guest
reply icon Replying to comment of Guest-2391671

That's a bold face lier

Guest
reply icon Replying to comment of Guest-2391671

What did you pay $30K for? I received upper and lower and they are charging me $50K?? It seems the price is different for everyone!!

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scott m Lbs

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Verified Reviewer
| map-marker Winnipeg, Manitoba

Out of service

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Updated by user Jun 29, 2023

They continue to send Bill's for nothing. I have no service nothing from them yet they send me Bill's. I did find out they are partners with the company I do have service from.

Original review May 30, 2023

The company turned off the phone because I changed to another provider and had the number they issued. Petty and vindictive after 8 to 10 calls to clear choice and my new provider I still have no phone.

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Loss:
$100

Preferred solution: My phone turned on.

User's recommendation: Choose anyone else .

Rose E Lyi

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Verified Reviewer
| map-marker Siren, Wisconsin

I am so hurting and depressed.

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Clear Choice - I am so hurting and depressed.

I am now without most of my upper prosthesis and went for the upteenth time for a repair. In less than 24 hours my prosthesis broke and was taken out with my mouth guard.

I called the next day on Friday and the more broke on Saturday. So called again and was told that she would forward my concern because there was nothing that could be done for me now.

She will try her best to get me in soon. How is this even humane???

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User's recommendation: Don’t do it!!!

2 comments
Guest

I'm having problems. I feel depressed and anxiety. Trying to find help

Jen Odj
reply icon Replying to comment of Guest-2421404

The lack of ability to reach ANYONE for EMERGENCY care is absurd. No call backs & patients are left terrified .

This is in our BONES. We can’t do anything to help ourselves. The concern for death or brain damage or heart failure is REAL. These people ruin lives.

I am in the same condition waiting for a call back, another round of antibiotics, searching desperately for ANYONE to help me . This is the most horrific nightmare I could ever have imagined.

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Dawn L Cbd

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Verified Reviewer
| map-marker Fort Mill, South Carolina

DON'T WASTE YOUR MONEY! I got

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I got my implants in 2015 and have had my front teeth break 3 times at a cost of $150 per tooth. I was told the last time that they will continue to break because of the materials they use.

This was not ever told to me! Also, loosing your 4 front is not considered an emergency to them and you will have to wait a week to get an appointment. They also no longer offer cleaning services.

I found another dentist who informed me that he has so many patients from Clear Choice that he has fixed. THEY NEED TO BE SHUT DOWN!

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Loss:
$45000

Preferred solution: Full refund

1 comment
Guest

I'm seeing all these terrible reviews about how people are misled, how the teeth are breaking multiple times and the office is just ignoring the patients who have paid or paying them for services rendered. I'm so glad I've seen these reviews.

DEFINITELY NOT going to Clear Choice for implants! Sounds like not 1 dentist, dental assistant, manager or staff have even a little bit of the skill needed to perform dentistry.

Wow! Did I mention I'm glad I seen these reviews.

Ram S Lwv

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Verified Reviewer

NOT SATISFIED NO ONE TO CONSULT AND SEEK ADVICE ORIGINAL CONTACTS LEFT THE COMPANY

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UNSATISFACTORY JOB, VERY EXPENSIVE AND NO ONE AVAILABLE FOR THE FOLLOW-UP CONSULTATIONS NO PROSTHODONTIST FOLLOW UP, TOP ARCH REPLACEMENT (WAS NOT NECESSARY) IS NOT AS PROMISED, REQUIRES A FOLLOW-UP CHECK, SEEMS TO BE GETTING SLIGHT LOOSE. FOOD GETS STUCK ALL OVER.

NOT IN SYNC WITH THE BOTTOM ARCH. IMPRESSIONS WERE NOT OF THE CORRECT FORM.

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Loss:
$35000
Pros:
  • Appearance and professional impressions very good
Cons:
  • Final product is not what is promised

Preferred solution: Deliver product or service ordered

User's recommendation: JUST HAVE THE MINIMUM TOOTH IMPLANTS DO NOT GET CARRIED AWAY BY THE SALE PITCH/PRESSURE

Anonymous
map-marker Tampa, Florida

Things going wrong

Implant process started last year. Salesperson told me a bunch of things that turn out to be not true.

My teeth removed upper plate put in posts put into alternate places not were discussed. Doctor says he's going to follow one particular track. Changes tactics and is trying to give me the final set of teeth without doing adjustments and he'll just grind them down till the fit in my mouth. I have the post-surgical set back in my mouth.

My mouth is killing me. This set catches food everywhere. There's a great lack of trust at this point. I'm sure when I go in for the alleged adjustment that I insisted on, he's going to slap me with the final set in basically tell me to get out.

During my last visit he was trying to put me in the final set of teeth and hand me my bags in my records and let me go.

This after he promised me in another set of adjustments to make sure that they fit properly before he ordered the final teeth. How do we fix this?

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User's recommendation: Buyer beware, individually operated

scott m Lbs

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Verified Reviewer
| map-marker Clear Lake, Iowa

Poor business practis.

THEY turned off the phone because I switched to another company but i was useing the number they issued.use

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User's recommendation: Use anyone else

Kiron Ndd

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Verified Reviewer
| map-marker Stanwood, Washington

Unsatisfied

The implants are not even close to my real teeth, they are to big for my mouth. I'm constantly bitting my tongue and cheek.

And it costs $600.00 a year just to have them cleaned. After I paid $53,000.00

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User's recommendation: Be vigilant about your implants. Make them do it right.

1 comment
Guest

I need to talk to you because that’s what I want to get please let me know what’s going on

Anonymous
map-marker Moscow, Idaho

Issues

I was speaking on the phone for 2 hours with who I thought was corporate Clear Choice I want you to explain to me who pissed off consumer is how did you get the information that I was upset with Clear Choice was I calling the wrong people oh that would be so disappointing to me and what a waste of time please introduce yourself to me or I will complain about you how does that sound please I'm not being a b**** I just am tired of the runaround I want an explanation

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Missi Vmz
map-marker Quinton, Virginia

Bad diagnose and ripped off

I needed to get a clearance for surgery. My Dentist found a tooth that required either a root canal or have a tooth pulled.

I went to Clear Choice for options. They told me I needed to have 2 teeth pulled and bone grafts. I would heal while recovering from surgery. They took a deposit but wouldnt schedule the procedure without clearance from my doctor.

After talking to the my heart surgeon I found out if they had pulled my two front teeth and started the bone grafts it would have delayed my surgery until everything was healed.

I went for a third opinion, which agreed with the first opinion.

I had a root canal performed and scheduled my surgery.

Clear Choice didnt refund my deposit, said it covered the X-rays. Lesson learned, be aware of fast taking Sales Persons.

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User's recommendation: Always get a 2nd or 3rd opinion.

Myka S

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Verified Reviewer

Clear Choice is Clearly the WRONG CHOICE

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EVERYTHING is lies.

All one day my *** I dont have any temporary healing teeth and was promised those by the jacksonville FL manager Shawn. Their assistant got mad that I called CS and screamed and me and hung up on me. She also told me theyre not doing any appointments in September when they were before I insisted on at least a retainer until I get some temporary teeth (the retainer knocked my real tooth loose).

Unethical, lying, con artists and their website is nothing but lies.

I will say my attorney told me to do a peer review on the FL dentist board to get a refund and not have to pay an attorney when I got my attorney and went to another oral surgeon who requested my records they refused to send, it did get their attention. I still dont have my implants complete after 6 mo and wont have for another 4 months but the 3 I did get look like toys and stand out and look so awful people ask me what I have in my mouth. They look nothing like the other side obviously FAKE. STAY AWAY FROM THIS PLACE

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Loss:
$20000

Preferred solution: Deliver product or service ordered

User's recommendation: Use an independent oral surgeon if you want implants. Even a bridge would be better than throwing $20k in the toilet.

Anonymous
map-marker Salt Lake City, Utah

Total Rip-off

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They play on people's fear of disease and embarrassment of their smiles. Outrageously expensive.

If they really cared, they would make it affordable. What a joke.

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1 comment
Guest

No, they don't care about you. They just want the money.