Craig J Jhp
map-marker Bellevue, Washington

Miss direction to receive maximum financial gain

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I went to Clear Choice to see what they could do about my teeth problem and they said they could fix me up in one day get it all done and I said OK lets look into that. The employee who handles the finances and loans overwhelmed me with how good everything is going to be I have my life is going to change everything is going to be better youre going to look so good lets see if we can get you qualified for a loan Im like OK so we going to her office and she still just telling me how awesome its going to be shes overwhelming me with praise and how great it is going to be and that shes getting on the line with the financer is she still praising me how great things are going to be she keeps my mind off thinking what I should be thinking she says I qualify for a loan and its going to cost $44,000 at 19.99% at the time I did not know that.

She kept me so distracted about praising and how great its going to be as shes on the phone with the financer she comes back and say youve been proved you been approved lets get this started he will make another appointment OK just need to get going she did not even ask me if I had any dental insurance I will get boeing I got great boeing dental insurance she overwhelmed me with such praise and I didnt even think about that so when I did talk to them about it and I found out about a year later I didnt know call me naïve sure. I told them I had PPO they cover a lot of this and she said Well its been longer than the fiscal year covered so your insurance cant help you. So again I went and broke another tooth the fourth time and she said theyre just gonna keep breaking because youre grinding my teeth down. I said why would you put $44,000 of teeth in my mouth that actually grind down?

Well she said thats the basic material we use but youre probably gonna need to get an upgrade. An upgrade why would I need to upgrade when I paid $44,000 for these teeth and she says well you didnt get the upgrade and that cost $12,000 more. She said Im about out of my five your coverage plan and then I will have to start paying $2000 every time my toothbrush so she said for $12,000 more you can have teeth I will not break.

I cant believe these people they suck you win they give you the cheapest kind of teeth which will break by eating the grape, and a bologna sandwich.So now after the upgrade that theyre forcing me to take Im into it now for over $98,000. Good luck to you all Clear Choice is a rip off their criminals and they do it through the legal system

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Loss:
$50
Pros:
  • Look great as an expensive but cheap quality
Cons:
  • Missed lead you by rushing you through the process

Preferred solution: Let the company propose a solution

User's recommendation: Heck no way. They will suck you win and rip you off

Anonymous
map-marker Oregon City, Oregon

Very bad experience in portland Oregon

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Pulled extra teeth the first time. Had 2 failed implants. One from my regular dentist finding the infection and me going to clear choice abs then saying oh yes you have an infection, take these antibiotics and if it doesn't hurt when your done taking them then your good. No follow up to see still infected but no pain. Implant failed. Pulled another tooth and hooked teeth to remaining implant and tooth. Not even set right on regular tooth. Yep, going to fail. Been fighting with them for almost 7 years now....
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User's recommendation: Find a better place

1 comment
Guest

Get a good lawyer.

Marion R Ect

Mad as *** why they are still in business

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People just need to stop complaining if you are not going to file a class action suit. This is the only way clear choice can be held accountable and be exposed of the dental scam. GET a LAWYER!!!!!!
View full review
Loss:
$25
Cons:
  • Scam
  • Cheap product that broke within months
  • Demands money like they are the mob

Preferred solution: Full refund

User's recommendation: Just give them $50k then you can complain here about the nightmare

karen m Rnr

Over priced sales racket

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I had a consultation for an implant because a capped lower molar fractured underneath the cap. This tooth was part of a two molar bridge I have had for over 10 years.

At the consultation, I was forced to watch an educational video about implants interspersed with glowing Clear Choice patient reviews. This was followed by a lengthy sales presentation from a salesperson who had zero dental credentials, because I asked directly what their level of expertise was qualifying them for their role. This was then followed by the dentist coming in and reviewing my x-ray and escalating the seriousness of my problem and the need to have quick intervention. The sales person came back in after a 20-minute wait with a price of $13,500 for two implants.

As a medical professional, I watched this "dog and pony show" with interest and then told them this was a total racket and both their price and mode of presentation was ridiculous.

I have since had two implants done by a local cosmetic dentist for less than $7000. I did not have everything done in one day, but the 8 week was worth saving over $6000K!!

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User's recommendation: Shop around, ask questions, be wary, and compare!!

Laurinda M
map-marker Monterey Park, California

People need to be warned

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Do not sign anything 2mins prior to surgery........ 2 minutes prior to my surgery the anesthesiologist entered the Room and asked me to sign a release form -then I could not possibly read due to not having my glasses in the ldim lighting..so he explained that it was to let me know that they would ipossibily. Incubate .me..put a tube down my throat - for my comfort. I came to find that It was a protection to cover his *** he must have cubate since I was allergic to penicillin as I reported to him I would have had a badd reaction to the anesthesiologist choice of medicine . As soon as it was administered my throat closed up I ripped the garment of the woman assisting him saying that I couldn't breathe and soon I could not talk either she informed by anesthesiologists of my condition he did not turn around no eye contact he just stated that I would be fine. Remains to be horrifying every time I relive it. Unfortunately malpractice suits are not popular unless you lose a limb you'd be hard pressed to find legal Representation. a big knowledge my discomfort and fear. are admitted their part-. had they not lied. when my sister question their behavior. - blamed it on a panic attack . apparently suffered. implying I didn't have the sense to tell the difference. I could have forgiven them. so this is the only Justice I can have. Be formed and beware. you have one day put aside that you meet all the doctors and staff ...that will be in that room the day of your surgery. this is when all the paperwork is signed all and any questions are answered. No reason you should be asked last mineut to sign anything!!!iFlags went up when you walk in with that paper 3 minutes prior to surgery. listen to your gut. never sign something you cannot read. I never signed anything 2 minutes prior to your surgery. never believe what a doctor says the paperwork says. there is no such thing as being incubated for your comfort. unless the doctor can show you enough respect to turn to you and say. I understand you'll be taken care of. I understand your throat is closed I will not let you die. I was hoping. did you talk to Julian about dismissing the anesthesiologist. but the doctor had quit a week later. for personal reasons I'm told. and they are not at Liberty to tell me where he went. I don't know the name of the anesthesiologist he was employed November 24th. 2018. at this Clinic. Beware.
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Loss:
$5000
Pros:
  • Great prodect
Cons:
  • Failed to take responsibility to protect patrons

Preferred solution: Let the company propose a solution

1 comment
Guest

Wow. That is scary just readings that..

Rebecca C Vgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Beware of false promises. You have to be rich to afford thier services

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I went in and was hopeful. I poured my soul out to the counselor. I lost my daughter 14 yrs ago and so much more. Have been in pain so I cannot go out to eat because my dentures don't fit from lack of bone. I suffer from depression &;;;;; thought just maybe it was time for me to have a life and meeting the Dr went great and was Promised they could help me. Wasn't the case because you need a lot of money for that dream. I have been crying since I left that office. Even more depressed because I believed her and the team when they said they could change my life.
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Cons:
  • You need a lot of money to aquire that dream
Reason of review:
Pricing issue

Preferred solution: There isn't one. I am disabled due to nerve damage.

Anonymous

Shocked

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I was considering getting my teeth replaced by Clear Choice. I even made an appointment, but after reading numerous reviews, I cancelled the appointment.

When asked if I wished to reschedule, I told them "NO". Within a very short time after hanging up the phone, I was called back by a Clear Choice employee who demanded to know why I decided to not go the Clear Choice appointment/facility. I informed said person that I too* was recording this conversation, and they were never to contact me again, or I would file an action against them with the FTC as well a criminal complaint in my state for, Criminal Harassment/Harassing Phone Calls. After reading some of the posts on this site, several of which actually threaten physical violence against people who are referred to as customers, I was shocked!!!

I will not tell you my professional background, but I will say this, if you actually believe that because you post anonymously, you are shielded from being identified and criminally prosecuted, trust me, you are sadly mistaken! Further, if someone has even a potential legal action, and as a result you threaten them, you have committed a felony! * Also, before one of the "non-employees" cries foul because I said I recorded the phone call, I will explain. When, at the outset of every phone call your company makes/receives, there is a statement that informs the "customers " that the aforementioned calls are being recorded: both parties are now aware that said call is/may be being recorded, therefore any expectation of privacy either party may otherwise expect/enjoy evaporates, thus I too can legally also record the call.

[Not intended as legal advise] Why would some random person, with nothing to gain, acost, and even threaten someone who posts an opinion, or comment about a company? Very suspect conduct for a "non-employee", with no skin in the game!

Lastly, if I paid thousands of dollars for services, and implants I did not receive, I would seek criminal charges [in my State] for larceny by false pretenses, via a deceptive or fraudulent scheme, as well as file a complaint against their medical licenses with the appropriate States' Board of Registration/Licensing! Thank God I cancelled!!!!!!!!!!

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2 comments
Guest

I am 76 years old. They have 50,000 and I’ve been going for almost a year.

I’ve had 3 wax try ins and still they cannot get my teeth right. They are not centered, the bottom teeth are at an angle the top teeth are longer on the right side and they look horrible. They seem to be getting frustrated with me but look, I’m paying them for my teeth to look normal and level. If I had to do over would not go to clear choice and possibly not implants because of my age.

I did not read these reviews before I chose them if I had, I would not have gone to them. Paying dearly for a bad choice!

Guest

Be damn glad you cancelled. Clearchoice is a scam. I paid them 55k and regret it.

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Gerod Ewa

Clear Choice is the Wrong Choice

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First of all Clear Choice has some of the rudest employees and narcissistic doctors. We’re customers, not patients.

I’ve experienced implant failures and severe pain over the last few years. What reputable dentist thinks putting any kind of load on freshly placed implants is a good idea. Bound to be failures by doing that. Clear Choice offers the zirconium abutments for 55k for upper and lowers and only has a 7 yrs warranty.

For that 55k they should have a lifetime warranty. They charge $300 dollars just for cleanings which should be included in the cost. You’re given a $2.00 mouth guard in the initial treatment and will be told if you lose it there’s a $300 dollar charge, WTF. Clear Choice is a scam, money hungry company.

Sadly i fell for the scam and out 60k. My dentist said he knows a oral surgeon and prosthodontist that could’ve done the work for 25k and would’ve treated me like i was a friend and not just a patient. I know there’s Clear Choice imbeds on this site who read from a script because their only job is to discredit us and to deflect attention from Clear Choice to the customer.

Notice all the Clear Choice imbeds repeatedly say “Customer” and not “Patient”. Stay away from this greedy sham of a company.

View full review
Cons:
  • Only care about the money and not the customer
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Price reduction

Mike Inq

I saved a ton of money and my teeth!

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I went to Clear Choice because of their somewhat mis-leading television ads. Thought I could have a beautiful smile in one day. I didn't really fall for that but thought I'd go see what they had to offer. Well... it's a very orchestrated process. You meet with the initial person who ask questions about what you're looking for then they bring in the closer. Then that person leaves and the initial person starts the estimate and tries to sell you on financing. Bottom line they proposed pulling all my teeth and doing a full implant top and bottom. I hope you're sitting for this part... $50,000. Yes! Needless to say I didn't go for it. Instead I researched other options including going to Mexico to meet with dentists. I went to a few for evaluations and yes... some were really bad just as you'd expect. I decided to give it one more try and scheduled and appointment at Smile Builders in Tijuana. They picked me up at the San Diego airport and took me to the appointment. I was truly surprised by the facility. Spotless, modern, and comfortable. I met with Dr. Castellanos for a full evaluation. They took pictures and xrays with state of the art equipment. He then proposed a plan which did not include pulling my teeth. The end result was going to be beautiful natural smile. He explained the options and made recommendations. I am telling you I felt so comfortable and confident I would have signed up on the spot. Instead, they took me back to the airport for my same day return flight with a complete line line of the dental plan. The entire staff is amazing... helpful, considerate, accommodating and they billed my US dental insurance plan. I really liked everyone I dealt with and I'm sure you will too. I scheduled a return trip for 4 days and they even arranged my hotel! The bulk of the work was done that visit. I had really nice temporary crowns when I can home the looked so real I wondered why I had to go back for the file crowns. At no point was I toothless. My next visit was for final impressions for the final crowns. I now have the smile I have always wanted and it looks so natural. I'll be going back in a couple months for a follow-up to check the healing of a bone graft and possibly a implant. (one implant, not all my teeth) All this for less than 25% of the Clear Choice estimate. I highly recommend Smile Builders to anyone looking for a good dentist.
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Cons:
  • Very expensive
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Michael F Jtj

Choose another Implant center!

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I had my implants done with ClearChoice Dallas. When I had them done the Dr was Dr. Hanife Canan Bayraktaroglu AKA Dr. Bay. I saw her for 3 minutes total before the surgery. Then after the surgery when I was throwing up because they did NOT listen to me about Pain medicines and how I do not handle them well she came in to also see why my Blood pressure was extremely high. The new Doctor, Dr Roxanne I have seen 3 to 4 times for a total of 3 to 4 minutes. Dr. Roxanne seems to be a much better Doctor than Dr. Bay. Dr. Bay did not like the fact I told her my teeth stuck out to much. I am the Patient. She said they do not and argued with me. She was an incredible fake and stuck up person. When you first go into ClearChoice their sales teams are experts. You are celebrated! They act like they really care about you as a person. Your financing comes through, you get your surgery done , Hopefully Alicia and the surgery people listen if your sensative to pain meds. I will say the people who do the follow up visits are really good and polite. So after the money is spent and the surgery is done you ARE JUST A NUMBER! They really could care less. I have had my permanent teeth in for months. I was supposed to have a 30 day follow up. They could not fit me in to their schedule. No 30 day follow up. I will see them when I go to pay to have my teeth cleaned. Also, 150.00 0r 250.00 for a piece of plastic , a mouth guard that protects your teeth while you are sleeping. I already spent 50,000.00, yes that is $50,000.00 and I get one Plastic mouth guard. Any extras the 150 0r 250 applies. Robbery! Just ridiculous. You are just a number. Clear Choice Dallas could care less about you after they have your money. They should refund my visit money for the 30 day follow up they can't get me in for, or give me a couple of the plastic Mouth guards. Do your home work. I wish I had, but it is too late. There are MUCH BETTER AND PROFESSIONAL choices out there. A friend went to Archpoint. I wish I had. You will be just another Number at ClearChoice. You will learn how fake the sales people truly are and 90% of the staff.
View full review
Loss:
$50000
Pros:
  • Teeth eventually
Cons:
  • You are just a number
  • Over charge you for teeth guards
  • Very fake salespeople and doctors
Reason of review:
Poor customer service

Preferred solution: a 30 day follow up, extra mouth guards

2 comments
Guest

Yeah I know they wanna charge 300 dollars for a 2 dollar mouthpiece. I can get a 10 dollar football mouthpiece at walmart that I boil and bite on and it conforms to teeth as well or better than their $300 one.

Clearchoice is a scam. I’m out 55k

Clydia Yjb

Clear choice corporate does not care either Once you pay you are screwed.

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Anonymous
map-marker Richwoods, Missouri

If I had to do it all over I whould not have done it!

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Had to wait 7 mos. for my final teeth.

I can only chew with back teeth. Food get trapped under my in plants ! Very hard to eat. I didn't know to ask about a lot things.

But I was not told anymore than they to said, it would be done in ONE DAY. SPENT A LOT OF MONEY FOR THIS!!! Now I have to live with it.

Can anyone help me get my money back or some of it? I need help!!

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Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Clydia Yjb

All there claims are lies. Everyone. Corporate encouraged my worthless prosthdontist to terminate my care.

Guest

!WHICH CLEAR CHOICE OFFICE? THANK YOU FOR POSTING!

THEY ARE REQUIRING ME TO POST 25 WORDS.

NOT A HELPFUL SITE. PLEASE CONTINUE TO PURSUE GETTING MONEY BACK VIA LOCAL MEDIA OR YOUR STATE REPRESENTATIVE'S OFFICE.

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Ladarren Gpr
map-marker Absecon, New Jersey

My bill

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I need to be reimbursed asap
View full review
Loss:
$5000
Cons:
  • It failed
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
Guest

Good luck on getting a dime back. I’d say if anything they’ll say you owe them more and any failure you experienced is your fault. I had two implants fail and they said it was my fault.

Marie h Dwc
map-marker Central Contra Costa, California

No emergency on the weekends

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Not professional don't haved any emergency opens for you to go on the weekends
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Reason of review:
Poor customer service
2 comments
Guest

can’t help you on a friday either since they take 3 day weekends.

Marie h Dwc

In pain in no emergency to go to for theirs mistakes love my truths but not available to help me on the weekends bad business

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Anonymous
map-marker Phoenix, Arizona

While biting into fresh pork I heard a cracks and 5 of my front teeth fell out of my mouth. I was shocked!

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I had my teeth cleaned mid April and it was recommended I consider talking to them about the new Zirconium implants because my molars were beginning to wear. On May 11th while starting to eat pulled pork fresh off the smoker 5 of my upper front teeth broke out of my mouth. I was shocked in disbelief. I called their office first thing Monday morning and was told “ oh they can’t see you today. “ I was like I’m not asking I’m telling you my front teeth broke. Later I got a call and I was seen aT 11:00 am. The dentist came in looked and said “ that’s a lot of teeth. “ he did the bite thing with the purple paper and left the room. My surgical teeth were put in and I was told someone would be in touch. Long story shortened, the phone call was “ good news, you can get the new zirconium implants for only 7,500.00 each arch. “ I still owe thousands of the 44,000.00 these cost me. No insurance was accepted so this was hard earned money. I wAs never told these would fail. I was told this would be permanent and change my life forever! Now I’m being told that the implants are only the posts and the “dentures” are prosthetic and with a smile these word. “ “Yeah, they aren’t very good at explaining this part. “ I told them in no uncertain terms did I want “repaired” teeth. What I got was repurposed and when I asked I was told it’s like just remaking the originals. This is the same as repaired in my book! I am angry, disappointed feel like I’ve been deceived to the max! I will never trust these “dentures” or these people again. Problem is: Where do people like me go? And sad thing is they are building these places all over the country. I could go on but I hope this is enough to stop others from being lied too and taken for their hard earned money! I would have just went with regular dentures had I have known the truth.
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Reason of review:
Bad quality
Mark A Hzz

Bad teeth

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Well had my teeth taken care of almost a year ago. Still have issues with food getting between the implants and gums. Have been dealing with this same issue for over three months. Had to send ,my final teeth to be adjusted,and that took a month. Had my second set again which limited my eating once again. Got the final product and guess what? Still have the same issues, and chipped a tooth. Missed my appointment and was cancelled. I just tired of the BS I'm stuck in with no solution.
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Loss:
$60
Pros:
  • New look with my teeth
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution