
Clear Choice
Reviews and Complaints
Things going wrong
Implant process started last year. Salesperson told me a bunch of things that turn out to be not true.
My teeth removed upper plate put in posts put into alternate places not were discussed. Doctor says he's going to follow one particular track. Changes tactics and is trying to give me the final set of teeth without doing adjustments and he'll just grind them down till the fit in my mouth. I have the post-surgical set back in my mouth.
My mouth is killing me. This set catches food everywhere. There's a great lack of trust at this point. I'm sure when I go in for the alleged adjustment that I insisted on, he's going to slap me with the final set in basically tell me to get out.
During my last visit he was trying to put me in the final set of teeth and hand me my bags in my records and let me go.
This after he promised me in another set of adjustments to make sure that they fit properly before he ordered the final teeth. How do we fix this?
User's recommendation: Buyer beware, individually operated

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Verified Reviewer |Poor business practis.
THEY turned off the phone because I switched to another company but i was useing the number they issued.use
User's recommendation: Use anyone else
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Verified Reviewer |Unsatisfied
The implants are not even close to my real teeth, they are to big for my mouth. I'm constantly bitting my tongue and cheek.
And it costs $600.00 a year just to have them cleaned. After I paid $53,000.00
User's recommendation: Be vigilant about your implants. Make them do it right.
Issues
I was speaking on the phone for 2 hours with who I thought was corporate Clear Choice I want you to explain to me who pissed off consumer is how did you get the information that I was upset with Clear Choice was I calling the wrong people oh that would be so disappointing to me and what a waste of time please introduce yourself to me or I will complain about you how does that sound please I'm not being a b**** I just am tired of the runaround I want an explanation
Bad diagnose and ripped off
I needed to get a clearance for surgery. My Dentist found a tooth that required either a root canal or have a tooth pulled.
I went to Clear Choice for options. They told me I needed to have 2 teeth pulled and bone grafts. I would heal while recovering from surgery. They took a deposit but wouldnt schedule the procedure without clearance from my doctor.
After talking to the my heart surgeon I found out if they had pulled my two front teeth and started the bone grafts it would have delayed my surgery until everything was healed.
I went for a third opinion, which agreed with the first opinion.
I had a root canal performed and scheduled my surgery.
Clear Choice didnt refund my deposit, said it covered the X-rays. Lesson learned, be aware of fast taking Sales Persons.
User's recommendation: Always get a 2nd or 3rd opinion.
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Verified ReviewerClear Choice is Clearly the WRONG CHOICE
EVERYTHING is lies.
All one day my *** I dont have any temporary healing teeth and was promised those by the jacksonville FL manager Shawn. Their assistant got mad that I called CS and screamed and me and hung up on me. She also told me theyre not doing any appointments in September when they were before I insisted on at least a retainer until I get some temporary teeth (the retainer knocked my real tooth loose).
Unethical, lying, con artists and their website is nothing but lies.
I will say my attorney told me to do a peer review on the FL dentist board to get a refund and not have to pay an attorney when I got my attorney and went to another oral surgeon who requested my records they refused to send, it did get their attention. I still dont have my implants complete after 6 mo and wont have for another 4 months but the 3 I did get look like toys and stand out and look so awful people ask me what I have in my mouth. They look nothing like the other side obviously FAKE. STAY AWAY FROM THIS PLACE
Preferred solution: Deliver product or service ordered
User's recommendation: Use an independent oral surgeon if you want implants. Even a bridge would be better than throwing $20k in the toilet.
Total Rip-off
They play on people's fear of disease and embarrassment of their smiles. Outrageously expensive.
If they really cared, they would make it affordable. What a joke.
Unethical practices
This company charged my credit card before I even agreed to have work done. They said I needed to provide one to get an examination the following week.
DO NOT GIVE THEM A CREDIT CARD OR MONEY until you have work done on your teeth. Also, they lie about their services and costs. The dentist saw me and didn't even realize I had an infection in 2 of my teeth. I went to a REAL dentist the next day because of pain and was told not to let these people touch my teeth.
These are untrained corporate sweat shop dentist with little to no knowledge of dentistry and prey on people. Thank God Chase got my money back they charged of $ 1,000.00.
Preferred solution: Apology
User's recommendation: Stay away and go to a real reputable dentist.
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Verified Reviewer |Be aware
I had four consultations and I selected Clear Choice.
1) Pro: The entire staff projected a friendly atmosphere.
Con: What was discussed at the consultation was different than what I experienced.
A) It hurts after surgery. I was given the impression pain will be minimal.
B) They will correct any problems with their denture that was made improperly.
False.
> The denture was never fixed even though I complained multiple times. I felt I was tortured while they were pretending to do modifications that never were fixed.
>The denture causes me to frequent bite my cheeks.
>The Denture is not functional for chewing food. An example of what it is like; you are trying to chew your food when your gum hurts. You chew food very carefully.
You feel pressure on your implant while chewing. You're afraid you might damage your gum while chewing. Your denture constantly feels loose while you're chewing. The food gets jammed in between your gum and denture and it is very uncomfortable.
Your taste of food is reduced and you don't enjoy eating as much.
C) They say they will give you a document so that you can submit it to your insurance. Clear Choice does not accept insurance. You must pay for the entire process in advance. The implant and denture cost is at most $55,000.00 The finance option they provide is around $2.50 for every dollar.
No bank will give you a loan for medical procedures. Once you submit an insurance claim, you are lucky if you get reimbursed $1,000.00. It takes more than 6 months to be reimbursed.
D) No more gum disease after implant. False.
Their Doctor tells you differently.
E) The denture will last a lifetime if you get it cleaned once a year. False. The doctor and her assistant tell you, you need to clean twice a year. Each cleaning costs $350.00.
2) After Consultation
>Once you paid in full, they want you to sign a liability document.
Right before you are put to sleep for surgery, the surgeon makes you sign the same document again.
3) After Surgery
> You will have many appointments to get your temporary denture. Again, my denture was never right. You get what they want you to have. That was my experience.
>Final denture is a little better, but I have the same problems as I have mentioned above.
If you are reading this review, I hope you have a better experience than I did.
If I had to do it all over again, I wouldn't have chosen ClearChoice. It was a very expensive mistake.
Preferred solution: Let the company propose a solution
User's recommendation: I don't recommend it
Front tooth has broken off X3 and even though they are nationwide. Boy if you move , the local office is very difficult to work with.
Had implants in 2013 Dallas/Ft Lauderdale. Moved for work.
Wow Chicago difficult. Have front tooth that has broken off X 3. And they wont even return calls. Not local
Office.
Not national contact us line. I am professional whom teaches and lectures and I do it with huge hole I front of mouth. They could care less. I stuck.
Dont know what to do. And paid $44,000.00 for this and here I am looking horrible.
Preferred solution: Let the company propose a solution
User's recommendation: They don’t last. And they don’t stand behind their work
Use to have auto pay now you are turning off my subscription ever month could you start emailing me my bill before due
Turning off subscription each month could you start billing me before it is due use to do auto pay ever month
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Verified Reviewer |AWFUL Experience
My brother went to Clear Choice 3 years ago and still does not have a set of teeth that are correct. So for they have broke out and removed posts, made several sets of teeth that do not align correctly and have charged him several thousand dollars.
He's constantly having infections now and is stuck with his decision of using their services. NOT a happy customer!!!
User's recommendation: Get other opinions from other providers

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Verified ReviewerNot what was promised ! Think I am screwed !
I had a full extraction of my upper & lower teeth, 08.2021 and currently now have my 1st set of temporaries. My 5th appointment is 05.18.2022.
Everyone at their office was very nice during my consolation. Sadly I caved in and paid the entire amount (52K) to get scheduled for surgery. I was desperate, because a week before my upper 6 tooth bridge popped out. At the beginning of my surgery, their level of professionalism protocol was terrible !
As I was getting the IV and other prep, all the 3 techs constantly talked about was what they did over the weekend like, I was not even there ! I woke up 1/2 way thru, and tried to tell them something was wrong, the Dr. told me to shut up, they would be finished shortly. Well, the IV had come out and completely soaked my shirt.
After my temporaries were installed, the tech said "your done" and walked out of the room. No handing me a mirror to look at my new 52K smile, now I know why. My uppers are bucked out an inch, plus jacked to the left an inch. My whole face has changed!
I have talked to the manager and many others, no one will even acknowledge that I have a problem.
My problem is, this is not what I paid for!!!
Granted the procedure is not complete, they say it will be fixed. Wish I had read the reviews !!!
- Some of the staff were nice
- Managers are impossible to reach when you have a problem
Preferred solution: Price reduction
User's recommendation: Stay away !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Very bad consultation
I was waiting in the lobby for 25 minutes and there was only one other person. She called me back and did a scan.
Then she put me in an office and said the doctor would be right in. A half hour later I left. I could only find the receptionist. I told to call me to discuss.
After a few words about my visit. Nothing confrontational. She told me to find someone else for treatment.
Unbelievable. Not anything close to patient care Very poor business practices in only my opinion.
- Very rude
Preferred solution: Apology
User's recommendation: Stay away

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Verified ReviewerPissed off
charged 1000 said i would be refunded over a month still no money now i have to go after the crooks watch yourself schaumburg clear choice should say clear scam
Preferred solution: Full refund
User's recommendation: scammers only want your money
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I need to talk to you because that’s what I want to get please let me know what’s going on